Privacy Policy
Welcome to Connected Learning Academy Pty Ltd (ACN: 669 467 921) (‘we,’’ ‘us,’ or ‘our’).
We're committed to providing exceptional educational experiences while protecting your privacy and maintaining the trust you place in us. This Privacy Policy explains how we collect, use, and protect your personal information, both through our website and our educational programmes. We believe in transparency and want you to feel confident about how your information is handled when you engage with our services.
Who We Are
Connected Learning is an Australian education provider specialising in after-school programmes and school incursions. We are bound by the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). Our commitment to privacy extends beyond legal compliance – we strive to set the highest standards in protecting the information of the families we serve.
Information We Collect
Website Information
When you visit our website, we automatically collect certain technical information about your visit. This includes your IP address, browser type, operating system, and the pages you visit on our site. We also gather information you voluntarily provide through contact forms, including your name, email address, and any messages you send us. If you subscribe to our newsletter, we maintain a record of your subscription preferences and email interaction history.
Our website uses cookies and similar technologies to enhance your browsing experience. These tools help us understand how you interact with our site, remember your preferences, and provide you with more relevant content.
Programme Registration Information
When you register your child for our programmes, we collect comprehensive information to ensure both safety and programme effectiveness. This includes your child's full name, date of birth, school details, and year level. We also require parent or guardian contact information, including home address, email, and both primary and emergency phone numbers.
For the safety and wellbeing of your child, we may also collect relevant medical information including allergies, medications, and any special needs or considerations that our staff should be aware of. This may include dietary requirements, behavioural considerations, or learning accommodations.
We also collect emergency contact details. Payment information is collected and processed securely through our payment provider.
How We Use Your Information
Website Usage
We may use website data to understand how visitors interact with our content and to improve the user experience. This includes analysing which pages are most popular, identifying any technical issues, and optimising our site navigation. When you contact us through the website, we use your information to respond to your enquiries and provide requested information about our programmes.
Programme Operations
The information we collect during programme registration is essential for delivering safe, effective educational experiences. We use this information to create class rosters, communicate with parents about programme activities, and ensure we can respond appropriately to any medical or behavioural situations that may arise.
Your contact information enables us to send important updates about programme schedules, changes, or special events. We may also use it to share your child's progress or to coordinate pickup and drop-off arrangements. Medical and dietary information is shared with relevant staff members to ensure proper care and accommodation of your child's needs.
Information Storage and Security
We maintain strict security protocols to protect your personal information. Our digital records are stored in secure, encrypted databases accessible only to authorised personnel through multi-factor authentication. Our staff undergo regular privacy and security training to ensure they understand their responsibilities in protecting your information.
Making a Complaint
If you have concerns about how we handle your personal information, we encourage you to contact our Privacy Officer first so we can address your concerns promptly. We will investigate all complaints and respond within 30 days.
If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC):
Website: www.oaic.gov.au
Phone: 1300 363 992
Email: enquiries@oaic.gov.au
FAQs
What age groups do you work with?
We primarily work with primary and early high school students (Years 1–12), though we can tailor programs to suit younger or older year levels upon request.
How can we have these programs in our school?
Simply fill out our online form or contact us directly at hello@connectedlearning.au. We’ll help you choose the right program and organise the logistics for your school.
Who runs Connected Learning programs?
The Connected Learning Foundation is our not-for-profit arm, created to ensure that every child — regardless of background — can access life-changing learning experiences.
Can we customise a program for our school?
Absolutely! We regularly adapt our incursions to suit your school’s needs, timetable, and current wellbeing or learning priorities.
What is the Connected Learning Foundation?
The Connected Learning Foundation is our not-for-profit arm, created to ensure that every child — regardless of background — can access life-changing learning experiences.
Let's Stay Connected
We value open dialogue and continuous improvement. Please don't hesitate to reach out at any time to hello@connectedlearning.au.
We welcome your feedback and suggestions at any time. Your input helps us continue to improve and provide the best possible experience for all our families.
Get In Touch With Our Team
Privacy Policy
Welcome to Connected Learning Academy Pty Ltd (ACN: 669 467 921) (‘we,’’ ‘us,’ or ‘our’).
We're committed to providing exceptional educational experiences while protecting your privacy and maintaining the trust you place in us. This Privacy Policy explains how we collect, use, and protect your personal information, both through our website and our educational programmes. We believe in transparency and want you to feel confident about how your information is handled when you engage with our services.
Connected Learning acknowledges the Traditional Custodians of the land on which we teach and learn.
We strive to carry forward their protection of land and their commitment to storytelling.
Address
Level 1 Suite 102, 63 William Street, Darlinghurst, NSW 2010
Contact
hello@connectedlearning.au
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© 2026 Connected Learning Pty Ltd. All rights reserved.
Address
Level 1 Suite 102, 63 William Street, Darlinghurst, NSW 2010
Contact
hello@connectedlearning.au
© 2026 Connected Learning Pty Ltd. All rights reserved.
Connected Learning acknowledges the Traditional Custodians of the land on which we teach and learn.
We strive to carry forward their protection of land and their commitment to storytelling.
Address
Level 1 Suite 102, 63 William Street, Darlinghurst, NSW 2010
Contact
hello@connectedlearning.au
© 2026 Connected Learning Pty Ltd. All rights reserved.
Connected Learning acknowledges the Traditional Custodians of the land on which we teach and learn.
We strive to carry forward their protection of land and their commitment to storytelling.
FAQs
What age groups do you work with?
We primarily work with primary and early high school students (Years 1–12), though we can tailor programs to suit younger or older year levels upon request.
How can we have these programs in our school?
Simply fill out our online form or contact us directly at hello@connectedlearning.au. We’ll help you choose the right program and organise the logistics for your school.
Who runs Connected Learning programs?
The Connected Learning Foundation is our not-for-profit arm, created to ensure that every child — regardless of background — can access life-changing learning experiences.
Can we customise a program for our school?
Absolutely! We regularly adapt our incursions to suit your school’s needs, timetable, and current wellbeing or learning priorities.
What is the Connected Learning Foundation?
The Connected Learning Foundation is our not-for-profit arm, created to ensure that every child — regardless of background — can access life-changing learning experiences.
What age groups do you work with?
We primarily work with primary and early high school students (Years 1–12), though we can tailor programs to suit younger or older year levels upon request.
How can we have these programs in our school?
Simply fill out our online form or contact us directly at hello@connectedlearning.au. We’ll help you choose the right program and organise the logistics for your school.
Who runs Connected Learning programs?
The Connected Learning Foundation is our not-for-profit arm, created to ensure that every child — regardless of background — can access life-changing learning experiences.
Can we customise a program for our school?
Absolutely! We regularly adapt our incursions to suit your school’s needs, timetable, and current wellbeing or learning priorities.
What is the Connected Learning Foundation?
The Connected Learning Foundation is our not-for-profit arm, created to ensure that every child — regardless of background — can access life-changing learning experiences.
Who We Are
Connected Learning is an Australian education provider specialising in after-school programmes and school incursions. We are bound by the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). Our commitment to privacy extends beyond legal compliance – we strive to set the highest standards in protecting the information of the families we serve.
Information We Collect
Website Information
When you visit our website, we automatically collect certain technical information about your visit. This includes your IP address, browser type, operating system, and the pages you visit on our site. We also gather information you voluntarily provide through contact forms, including your name, email address, and any messages you send us. If you subscribe to our newsletter, we maintain a record of your subscription preferences and email interaction history.
Our website uses cookies and similar technologies to enhance your browsing experience. These tools help us understand how you interact with our site, remember your preferences, and provide you with more relevant content.
Programme Registration Information
When you register your child for our programmes, we collect comprehensive information to ensure both safety and programme effectiveness. This includes your child's full name, date of birth, school details, and year level. We also require parent or guardian contact information, including home address, email, and both primary and emergency phone numbers.
For the safety and wellbeing of your child, we may also collect relevant medical information including allergies, medications, and any special needs or considerations that our staff should be aware of. This may include dietary requirements, behavioural considerations, or learning accommodations.
We also collect emergency contact details. Payment information is collected and processed securely through our payment provider.
How We Use Your Information
Website Usage
We may use website data to understand how visitors interact with our content and to improve the user experience. This includes analysing which pages are most popular, identifying any technical issues, and optimising our site navigation. When you contact us through the website, we use your information to respond to your enquiries and provide requested information about our programmes.
Programme Operations
The information we collect during programme registration is essential for delivering safe, effective educational experiences. We use this information to create class rosters, communicate with parents about programme activities, and ensure we can respond appropriately to any medical or behavioural situations that may arise.
Your contact information enables us to send important updates about programme schedules, changes, or special events. We may also use it to share your child's progress or to coordinate pickup and drop-off arrangements. Medical and dietary information is shared with relevant staff members to ensure proper care and accommodation of your child's needs.
Information Storage and Security
We maintain strict security protocols to protect your personal information. Our digital records are stored in secure, encrypted databases accessible only to authorised personnel through multi-factor authentication. Our staff undergo regular privacy and security training to ensure they understand their responsibilities in protecting your information.
Making a Complaint
If you have concerns about how we handle your personal information, we encourage you to contact our Privacy Officer first so we can address your concerns promptly. We will investigate all complaints and respond within 30 days.
If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC):
Website: www.oaic.gov.au
Phone: 1300 363 992
Email: enquiries@oaic.gov.au
Let's Stay Connected
We value open dialogue and continuous improvement. Please don't hesitate to reach out at any time to hello@connectedlearning.au.
We welcome your feedback and suggestions at any time. Your input helps us continue to improve and provide the best possible experience for all our families.